Frequently Asked Questions
FAQ
Price · Shipping · Blessing · ReturnsPrice & Acquiring
Why is there no price anywhere on the site?
True prices have not yet been verified. To avoid stating figures that do not match what is fulfilled, the site shows "Price on Request" throughout and invents no numbers. Formal prices will be announced after verification, and the checkout page will govern at that time.
Can I order or pay right now?
Not at present. Online purchase, cart checkout, third-party payment and order processing are not yet enabled. Please do not remit payment or pay before the formal policies are published.
Does an inquiry reserve the object?
It does not. An inquiry serves only to confirm information about the object and the terms of service; it creates no order, no stock reservation and no payment commitment. Availability follows circumstance, and the temple will reply according to actual conditions.
Can I specify a motif or commission a new object?
You may ask. When you inquire, describe the intended use, the placement, and the motif, colour or size you have in mind; the temple will assess feasibility and timing and reply.
Shipping & Duties
Which regions can you ship to?
Serviceable regions, transit times and tracking methods will be published once fulfilment settings are verified. No unconditional worldwide shipping commitment is made on this page. Please give your destination when inquiring and the temple will confirm.
Who pays shipping and duties?
Shipping is calculated by destination and will be itemised in the formal transaction flow. Destination duties and import fees are borne by the recipient under local customs rules.
Where do objects ship from?
They ship directly from the temple, with a Blessing Certificate and a tracking number, and are never handed over through third-party warehousing.
Blessing & Certificate
Is every object consecrated?
Yes. Each piece is consecrated by ritual before it may be acquired. Consecration is not an added fee — it is the premise of every object in this house.
What is a Blessing Certificate?
A certificate accompanying the object, recording its object number and consecration, for placement and later verification.
Can I acquire a piece at the temple in person?
How in-person acquisition and consecration rites at Lengqie Temple may be opened will be announced once arrangements are confirmed.
Returns & Aftercare
Can a handmade object be returned?
Every object is a handmade ritual piece that has been consecrated; returns are not accepted for reasons other than quality. Please read the object description carefully, or inquire first.
What if it arrives damaged?
Please film the unboxing on arrival and contact the temple within 48 hours; compensation or replacement follows the record. Details are in the Returns page.
How do refunds work?
Where a refund is approved, it is returned through the original payment channel; timing follows each provider's rules. Formal policies will be published once the transaction flow is verified.
Account & Privacy
Do I need an account?
Inquiries need no account. Accounts will serve orders, certificates and preferences later, and will open together with transactable service.
How is my information used?
The name, email and message you provide are used only to reply and for follow-up service, never for advertising tracking, and are never sold or rented. See the Privacy Policy.
Still Have a Question?
Anything not listed here, please ask directly; the temple replies from verified records.